You can reach us securely via Telegram: @budguy15 or email us at auweedshop@proton.me. We also offer a contact form on our website for general inquiries. All messages are answered within 24 hours.
We’re available to assist you 7 days a week, from 9:00 AM to 9:00 PM AEST. Messages received after hours will be handled the next morning.
Yes! For fast, one-on-one support, message us directly on Telegram at @budguy15. We’ll help with tracking, order updates, and product guidance.
Absolutely. We use encrypted platforms and never share your data. Whether you contact us via email, form, or Telegram, your privacy is 100% protected.
Once your order ships, you’ll receive a tracking number via Telegram or email. You can monitor delivery status in real time.
If you haven’t heard back within 24 hours, check your email spam folder or resend your message via Telegram for the quickest response.
No. AU WeedShop is a 100% online cannabis dispensary. We deliver discreetly and securely to your home anywhere in Australia. In-store pickup is not available.